Privacy Policy
Last updated: June 2025
Our Commitment to Your Privacy
Home Longer AI is a family caregiving platform designed to help families coordinate care for aging parents. We understand that the information you share with us — about your family, your loved ones, and your caregiving journey — is deeply personal. We are committed to protecting your privacy and using your data responsibly.
Information We Collect
We collect information you provide directly, including:
- Account information: name, email address, and role (e.g., family caregiver, professional caregiver)
- Care profile information: details about the person you are caring for, including health notes, daily routines, and care preferences
- Care circle information: names and email addresses of family members and helpers you invite
- Check-in data, task assignments, appointment details, and updates shared within your care circle
How We Use Your Information
We use your information to:
- Provide and maintain the Home Longer AI platform and its features
- Facilitate communication and coordination within your care circle
- Generate AI-assisted summaries, care plans, and insights based on the information you provide
- Send important updates, notifications, and support communications
- Improve our platform, features, and user experience
Data Sharing and Care Circles
Information you share within a care circle is visible to the members of that circle, based on the permissions you assign. We do not sell your personal information to third parties. We do not share your data with advertisers. Your care information is only shared with the family members and helpers you explicitly invite to your care circle.
AI and Your Data
Home Longer AI uses AI to help generate care summaries, appointment preparation notes, and cognitive support plans. The AI processes the information you input to produce these summaries. We do not use your personal care data to train general-purpose AI models. AI-generated content is a tool to assist your family — it does not replace professional medical advice.
Data Security
We use industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security reviews. Access to your data is restricted to authorized personnel and the care circle members you designate.
Your Rights
You have the right to access, correct, or delete your personal information. You can manage your care circle permissions, remove members, and delete care profiles at any time. For privacy requests or questions, please contact us through our contact page.
Not a Medical Service
Home Longer AI is a family coordination tool. It does not provide medical advice, diagnosis, treatment, or emergency response. Always consult qualified healthcare professionals for medical concerns. In an emergency, call 911.
Contact Us
If you have questions about this privacy policy or how we handle your data, please reach out through our contact page. We are committed to transparency and will respond to your inquiries promptly.